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Thursday January 20th 2005
Hotel News 2:39 am-
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So the hotel is continuing it’s downward spiral. I’ve been hearing a lot of disturbing things from other employees and it amazes me that the place has lasted as long as it has under these current owners/management and I use those terms very loosely.

First up is some new policies the hotel has put in effect. It’s pretty simple. If you work for So & So Corporation you are a better person than any other guest that stay at the hotel. Plain and simple. If you don’t work for So & So Corporation your scum of the earth. We treat So & So Corporation like they are special people. We go out of our way to make their stay at the hotel an enjoyable one.

This is how we treat So & So Corporation employees. First you get to stay in our special wing. The only thing that makes it special is the fact it is in better condition than the rest of the rooms in the hotel. Secondly we offer employees of So & So Corporation access to a special business center that has computers and free internet. Not available to you family types that stay I’m sorry to say. Your not good enough. Thirdly when the employees of So & So Corporation stay in the hotel we have security on staff during the third shift. And again it’s only when So & So Corporation is in the hotel.

I find this disturbing on a number of levels. To me the purpose of a hotel (or any other business that deals with people) is to make sure everyone has an enjoyable stay. But this clearly is not the case here. We treat these fucks from So & So Corporation with special attention that the average guest does not see. And in my mind that is wrong. But what can you do?

Now the other bit of info I’ve heard is that soon an ad will be appearing in the local paper for the position of front desk manager. Now I hate to adopt this kind of I told you so manner but it does seem that is the way it is.

You (and you know who you are) have done a great job doing something that you have not received pay or a title for doing. So you should not feel bad in that respect. But this recent turn of events leaves you with no option (in my mind) than to quit. And I’m not talking a two weeks notice kind of quiting. No I mean the hey sorry I can’t come in you rat bastards I quit kind of quiting. You can find another job doing less work and for the same (or more) pay elsewhere.

Don’t let these fucks step on you like this man. Your better than that damn it. Burn the bridges. It’s the only thing one should do in this situation. And call and quit on a morning I work just to really give them some shit to deal with. But I see no other option for you. Fuck them and burn those god damn bridges.

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2 Responses to ''Hotel News''
Turk says:
January 21st, 2005 at 4:58 pm

I have stumbled upon your site while looking for training information regarding breaches of hotel security.

I find your viewpoint refreshing, although considerably one sided. This particular view is that every traveler should receive VIP treatment, not just those whose company spends a large sum of money with the hotel. I agree that in a perfect environment that would be fantastic, however back here on Earth it simply is not possible. 98 % of employees in every company that exists think that they are underpaid and undervalued, and is unwilling to go that extra mile for every patron. Management knows this and has to attempt to cope with it in some manner, rather than eliminate the employees that don’t do as they should for every customer, management has decided that as long as they don’t lose the large accounts then the small incidents and occasional aggravated patron is simply a part of doing business.

While I applaud your calling out the indiscretions that exist in your hotel, I ask myself, what are you doing to better the situation? If you fail to lead as an example of someone who knows what should be done then how can you fault others for not doing what you think they should…..more simply, if you do not do what you know should be done, then why should they do what you think should be done? It seems to me you are telling someone to quit because management in some form or fashion has offered a job to the public rather then grant it to that individual who has stepped up and filled a void, yet you still continue to work for the “bastards”. Can you say hypocrite?

Front Desk Manager
Holiday Inn Select

Turk says:
January 21st, 2005 at 7:00 pm

I would just like to say Thank You. Nothing is for sure yet so I will do my job and do it well up to the end. I just wanted to let you and everyone know that I am forever grateful for my experience with all of you and I Thank You all for all the memories and experience we all have shared. If things do happen to go the “right” way however I will continue to take this place back to its greatness that not only it but its employees deserve to have and make not only you people but myself the best we can be at our jobs. THANK YOU

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January 2005
»Dear John (9.73)
»Two Weeks (8.19)
»Say Goodbye To Ericka (7.27)
»The Truth (7.17)
»Free Speech Is Unpatriotic (6.94)
»Hotel News (6.86)
»This And That (6.61)
»Hotel Insider (6.36)
»No Timecards (5.83)
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