Home
Forums
Gallery
Pages
open all | close all Categories
open all | close all
Article Navigation
« Previous
Next »
Monday June 14th 2004
Balance This! 12:39 am-
Categories Fucks Permalink Permalink
1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)

One of the duties of a person that is a front desk clerk at the hotel I work at is balancing credit cards. Now to me that is a pretty cut and dry thing. You use the fundamental skills you learned in grade school. You know adding and subtracting? So either people there can’t add and subtract or the training at the place is fucking horrendous. Take a look below and let see if you can figure out this task that apparently is to hard for some people. Example A is the credit card receipt totals that the front desk clerk added up. Example B is the totals for the credit cards off of the computer report.

Example A
room 101 25.00
room 102 50.00
room 103 25.00
room 104 25.00
room 104 25.00
total: 150.00
over: 50.00

Example B
room 101 25.00
room 102 25.00
room 103 25.00
room 104 25.00
total: 100.00

Now the way it is supposed to work is that if the total you get from adding the credit cards receipts up don’t balance you run the report to see why the amount is out of whack. Simple right? Again it seems it’s not that simple.

So in Example A it should be clear to anyone that there is something wrong. The front desk clerk knows that the total should be 100 bucks. I know this because they wrote on the adding machine tape that they were over 50 bucks. Now in the old days a front desk clerk was trained properly this didn’t happen. But that was then and this is now.

Back then we were smart enough to print out the computer report and compare the two. You take the computer report (Example B) and your credit cards receipts (Example A) and figure out why you are over. Granted this can be a pain in the ass. When you got over a hundred credit cards to go through it is a major pain in the ass. But it’s got to be done.

So lets look at our computer report (Example B) and see why the credit cards (Example A) are off. You just go down the list. First off you can see that for whatever reason the credit card for room 102 is different on the credit card report. So you take a look and you will find that the guest was overcharged and a adjustment was made. The old credit card slip wasn’t taken out and a new one put in. That is the hard one. Now we look at the list again. Pretty simple here. For whatever reason room 104 has a duplicate receipt in the pile and no one tried to balance at all.

So by checking the computer totals to see why the credit card receipts are off you can easily balance up the credit cards. This is just one of the things that irks me to no end. Now the last front desk manager fumbled the ball here. I only hope the next one we get can start to do things right.

Views: 712
On this day...

Leave a Reply

Your email address will not be published. Required fields are marked *

Note: This post is over 5 years old. You may want to check later in this blog to see if there is new information relevant to your comment.

Article Navigation
« Previous
Next »
June 2004
S M T W T F S
 12345
6789101112
13141516171819
20212223242526
27282930  
Mastodon me on Mastodon
ooh.directory a place to find good blogs that interest you.
Acolytes of Destruction a Bors Server Guild
Gawain the Blind The new home of Gawain on the internet.
Penny Arcade News Fucker 3000
Zero Punctuation The Escapist’s groundbreaking video review series starring Yahtzee
The Awful Forums The Something Awful Forums
Broken Toys A blog about stuff, by a guy who breaks and sometimes fixes stuff.
TWiT This WEEK in TECH
Evil Avatar Daily Gaming News… With Attitude
Kotaku Kotaku: a gamer’s guide that goes beyond the press release.
Voodoo Extreme IGN.com is the #1 gaming site on the web! Reviews, ratings, etc.
Blue’s News All the carnage that’s fit to post!

Is Sarah Palin Still Retarded?

View Results

Loading ... Loading ...
Polls Archive
Bad Behavior has blocked 158 access attempts in the last 7 days.
Akismet has protected Hotelblues.com from 8,950 spam comments.
Boycott Staforce
left.gif
Copyright © 2024 Hotelblues.com All Rights Reserved | 117 queries, 0.392 seconds
right.gif

Powered by WordPress/ WordPress Plugins Used
Hosted by Pas-Com Web Hosting